Wondering what’s ahead in the Post and Parcel industry in the next few years? Autonomous Vehicles delivering packages… robots handling warehouse tasks… IoT making the operations smoother… data analytics for managing contingencies… It all may sound a bit futuristic, but companies are already pushing the limits by bringing these concepts closer to reality.
The rise of the eCommerce and the growing demand for returns are driving exponential growth in the Post and Parcel industry. Trying to secure a niche in the market while adapting to ever-changing consumer behavior may seem overwhelming. But companies have a potent toolkit at their disposal: namely, digital technologies. The way Post and Parcel companies use artificial intelligence, IoT, robots, and other innovations will determine their relevance in the future.